Effective Date: January 2019
Last Updated: May 2025
ABN 67 320 090 817
ACN 137 756 631

1. Introduction
   Keystone Construction and Design (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
   

2. What Personal Information We Collect
   We may collect the following types of personal information:

   • Full name

   • Email address

   • Phone number

   • IP address and browser information

   • Information submitted via contact forms

   • Website usage data (via cookies and analytics)
     

3. How We Collect Your Information
   We collect personal information directly from you when you:

   • Contact us via our website forms

   • Subscribe to our newsletter

   • Communicate with us via email or phone

   • Visit our website (automatically through cookies and tracking tools)
     

4. Why We Collect Your Information
   We collect your personal information for the following purposes:

   • To respond to your enquiries

   • To provide our services to you

   • To send newsletters or updates (if you have opted in)

   • To understand and improve our website and services

   • To comply with our legal obligations
     

5. Disclosure of Personal Information
   We will never sell or rent your personal information. We may disclose your data to trusted third-party service providers when necessary to:

   • Host and maintain our website

   • Monitor website performance (e.g. Google Analytics)

   • Communicate with you (e.g. email platforms)

   All third parties are required to comply with privacy laws and only use your data for the purposes we have specified.
   

6. Use of Cookies and Tracking Technologies
   Our website uses cookies and similar technologies to:

   • Recognise and remember your preferences

   • Understand website usage via Google Analytics

   • Improve your online experience

   You can manage or disable cookies in your browser settings.
   

7. Data Security
   We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access, modification, or disclosure. However, no internet-based platform is 100% secure.
   

8. Accessing and Correcting Your Information
   You may request access to or correction of the personal information we hold about you by contacting us (see section 10). We will respond within a reasonable timeframe.
   

9. Your Rights and Choices
   You have the right to:

   • Request access to your personal information

   • Correct inaccurate or outdated information

   • Withdraw consent or opt out of marketing communications

   • Request deletion of your personal data (subject to legal obligations)

   To exercise any of these rights, please contact us.
   

10. Contact Us
    If you have any questions, concerns, or requests relating to your personal information or this Privacy Policy, you can contact us at:
    Keystone Construction & Design
    Victoria, Australia
    iain@keystoneconstruction.com.au
    

11. Changes to This Policy
    We may update this Privacy Policy occasionally to reflect changes to our practices or legal obligations. Any updates will be published on this page with the effective date noted above.